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Training

Just like maintaining your vehicle, few have time for it. Then the inevitable happens, your vehicle won’t start. In business, we know our organization’s batteries are not as full as they should be to optimize the performance enough to reach their destination. We rationalize that we will get to fixing the problem at some point, when we have the time or the funds. The next thing you know, we are under performing, or stalled out. Make an appointment to charge your people with the skills they need to bring you to your destination.

This course will prepare you for much of what will come your way. You want to be on a full charge when that happens. We will use the fundamentals learned from Powerful Listening, Asserting, and Managing Conflict, along with some new learning from the Situational Leadership® Model, to power you on to your destination.

Powerful Listening (Diagnose)

Do you realize that 90% of conflicts in life can be avoided? Not by running away in fear, but by powering yourself up with the capacity to listen before you speak. Dr. Stephen R. Covey, the famous author, business man, and motivator said, “Most people do not listen with the intent to understand; they listen with the intent to reply.” Not listening is like trying to jump-start your car using just one of the cables; it’s not going to work! In this course, you will learn to listen with your ears, mouth, eyes, and body. This is a skill you can master if you practice it. It is a skill more valuable than intellect if you want to be an effective and authentic leader, or empower your staff toward your destination.

Asserting (Influence)

Sometimes we are satisfied to have our batteries charged with a “trickle charger.” You will transfer power over a little at a time, and that can be OK. But, if you want a faster charge, you have to assert yourself. This takes skills which many are uncomfortable with. Often when we see a powerful person, we assume they are aggressive; that they will do everything in their power to win. That is not asserting one’s self. Learn how to get better results when you feel strongly in one direction. Recognize people take one of these three actions:

  • They back down because they are too passive.
  • They roll over someone because you are too aggressive.
  • They assert their needs while recognizing the needs of others.
    • Managing Conflict

      We often run into a situation where two people feel their need or solution is right and they are not willing to back down from their position. When this happens, you are not charging your battery, you are draining, or damaging it.

      At other times, the situation is very positive. You still have people with different sides (conflict), but either position can be a good one. How do you work through this?
      Learn to handle conflict, whether messy or looking for the best solution, possibly not the perfect solution.

      Learn to handle conflict, whether messy or looking for the best solution, possibly not the perfect solution.

      Situational Leadership

      The Situational Leadership® Model is a model developed by Paul Hersey and Ken Blanchard, while working on their book, “Management of Organizational Behavior.” The basics of the Situational Leadership Model is that there is no single "best" style of leadership! Effective leadership is task-relevant, and the most successful leaders are those who adapt their leadership style to the Performance Readiness (ability and willingness) of the individual or group they are attempting to lead or influence. Effective leadership varies, not only with the person or group that is being influenced, but it also depends on the task, job or function that needs to be accomplished.

      This course will prepare you for much of what will come your way. You want to be on a full charge when that happens. We will use the fundamentals learned from Powerful Listening, Asserting, and Managing Conflict, along with some new learning from the Situational Leadership® Model, to power you on to your destination.